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CUSTOM ENQUIRIES

For questions regarding our products, services, and custom designs you can contact us by filling in the below.

Contact

Email: nelanejewellery@gmail.com

WhatsApp on: 082 465 6786

 

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Shipping

All products are created in:
Western Cape,
South Africa


We typically use The Courier Guy for all local shipments to ensure fast and reliable delivery. If you're ordering from outside South Africa, international shipping is available—we’re happy to arrange it! Please note that international shipping costs will be adjusted based on the courier company's current rates.

Once your order is dispatched, you’ll receive full tracking information so you can monitor your parcel every step of the way.

While I take great care to package all products securely, I cannot be held financially responsible for any loss or damage that may occur during transit. That said, I’ll always do my utmost to make sure your order is protected for the journey.

For any shipping-related queries, feel free to check out our FAQs section or contact me through WhatsApp or email.

 

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